Where does the tour start and end? Each tour begins in front of The Arsenal, just down the stairs into Central Park located at the corner of 5th Avenue and East 64th Street. The Arsenal is in same part of the park as the famous Central Park Zoo and many of our guests choose to visit the zoo before taking the tour. The tour ends on the west side of the park at The American Museum of Natural History on 81st Street and Central Park West. Your guide will be able to help you with transportation options.
Do I need to have a voucher or printout with me? It depends on how you booked the tour. If you book through our website, you will not need a voucher. The tour guide will know to expect you. Some of our ticket partners require us to collect vouchers and some do not.
What should I wear for the tour? Weather appropriate clothing with a good pair of comfortable walking shoes. We do lots of walking over varied terrain and we move fairly quickly at times.
Should I bring anything? An umbrella wouldn’t hurt. Weather can change very quickly and while it may appear sunny, it could be raining by the end of your tour.
Is the tour handicap accessible? Not completely. Central Park was built in 1858 long before handicap accessibility. There are several steps, some unpaved paths and hills. Unfortunately it is not possible to take the entire tour in a wheelchair. However, we can do a private tour route that would be accessible.
Are children allowed on the tour? Children are allowed on the tour but parents will be responsible for ensuring that their child is well behaved. Crying, whining, rough-housing, and rowdiness will not be permitted. The tours have a relaxing and for some romantic quality and if the guide feels that this is being disrupted, they may ask you to leave the group. A refund will not be issued.
How long is the tour?Approximately two and a half hours.
Is there a lot of walking involved? Yes. There will be lots of walking and we will move at a brisk pace. The tour involves approximately 4 miles of walking and 27 stops. Do not book the tour if you think you will be unable to keep up with the tour group.
Is there a bathroom break on the tour? Yes. However it is in the middle of the tour so it is best to use a bathroom before the tour begins. There is a bathroom in on the ground floor of The Arsenal but it closes at 5pm so if your tour begins after 5pm, you won’t be able to use it.
How can I best get in touch with you? If your question is not answered in this FAQ, please email [email protected]. Someone will get back to you in a timely manner.
What if it rains/snows? Typically, our tours run rain or shine. We will not run our tour if there a severe thunderstorm or severe weather warning. Similarly if New York City issues an emergency alert regarding park safety, we will not run our tour. Otherwise, in the case of light rain or snow fall without the presence of lightening, the tour will run as scheduled. If a tour is canceled we will do our best to notify those who have reserved tickets and a full refund will be issued. Over the years we’ve learned it’s impossible to predict the weather. As we’re answering this question, there are some appropriate examples: yesterday’s tour was supposed to be rainy, instead we had a beautiful sunny evening. On Saturday we canceled a tour due to a severe storm warning, the storm passed before the tour began and tourists that came to the city from elsewhere were not able to enjoy what would have been a perfectly nice tour. So, we’ve learned that it’s best to have a rain or shine policy. We do give the tour guide the right to cancel the tour (refunds or exchange dates will be issued) if upon arrival conditions are unbearable. However, in the past two years, our tour guides have never arrived at a tour and canceled it as we usually cancel for high winds, or lightening which seem to be good indications of an unbearable storm.
Can I cancel my reservation? Yes. If you notify us within 72 hours (3 days of your tour), we will issue a refund minus. Please email [email protected] to request a refund.
Is gratuity (a tip) included in the price of the tour? No. They are not included in the price of the tour. If you enjoy your the tour, it is customary to tip your guide.
Do you offer private tours or group discounts? Yes. Please email [email protected] for details.
What happens if I show up late? Because our tours are scheduled to coincide with the setting of the sun, our tour guides are not able to wait for latecomers. We recommend arriving early. We will not offer refunds to guests that miss the tour. Again, please arrive with ample time.
About Our Central Park Tours
We strive to give the best damn Central Park tour that money can buy. Our tour guides are friendly, extremely knowledgeable, and officially licensed by NYC. Our Central Park tours highlight more than twenty-seven different locations in Central Park at sunset.
Thumbs-up from a New Yorker This tour is everything promised and more. I was surprised to see racoons down below while we watched from above on one of the bridges. Who would have expected wildlife in the city? The views were spectacular. Our guide gave...read more us just the right amount of info. I loved the tour. Some of the sights I was familiar with but now see them in a different light. Others, I didn't know existed. Go and have a great time!read less
Nice, informative tour Great overview of the park, with lots of history. The guide was friendly and knowledgeable. Having a small group was very nice. It covers a lot of ground, so if you are looking for a leisurely stroll through the park,...read more this isn't it, but you can always go back to favorite spots.read less
Great way to learn about the park history and see parts you maybe wouldn't have thought to go, a beautiful and fun experience. I highly recommend on your next trip to NYC or staycation you consider booking a tour! It's...read more about three hours but leisurely walking and extremely knowledgeable and personable guide. Wish I remembered the young guy's name, but he was awesome. One of my favorite memories of the city was this tour.read less
Central Park Sunset Tours is a fabulous excursion and Heather is a wonderful guide! Whether you live in New York or visiting, this tour is a great way to develop a connection to the city and this wonderful park. It...read more is a walking tour, so be prepared to walk - a lot! Wear comfortable shoes, bring a camera and backpack. Go with the attitude of getting a little exercise and leave with new appreciation of what a true treasure this Park is to NYC (and the raccoon family that lives under the bridge (you'll have to take the tour to find out which bridge)).read less
Our guide was Matt and he did an awesome job. Matt was very informative and nice. You can tell he knows a lot about the park and city past and present. I definitely recommend this tour.
LOVED IT My fiancée Liz and I decided to do this tour. And SO GLAD WE DID. Our tour guide was so phenomenal. Kelsey guided us through the park as though she was an old time friend giving us nuggets of history....read more Nothing seemed scripted or rehearsed or overly didactic. I would HIGHLY recommend this tour and recommending Kelsey as your guide.read less
Wow, not a lot of reviews here, are there? If you want to know what I thought about the park itself, that'd be in my other review. This is for the Central Park Sunset Tour company specifically.We purchased this deal...read more through...Living Social or Groupon (don't remember which) in preparation for our trip to New York. My first impression of their quality came the first day in New York, when the ever shifting winter weather patterns made it a better idea to switch the tour to the next day. In a panic, I emailed the company asking if it were alright to switch the reservation on such short notice, and received a speedy reply in the affirmative. So plus there.Our tour guide showed up on time at the designated spot (unfortunately the site's page showing a picture of the meeting spot was down, but they were detailed enough I was able to find it no problem), and the entire 2.5 hour tour was full of great information and what I can only assume was all of the major points of interest in the park. I won't go over everything we saw, but it was definitely a good tour and the guide was very knowledgeable about every bit of the park (I'm sorry, I wish I could remember his name, but it escapes me).At times it did feel like the tour moved too quickly, but considering the area we had to cover I'm not surprised or upset about the pace.While I wouldn't use the tour again (not sure why someone would), I definitely encourage anyone visiting or living in the area to check them out.read less
Great tour. I’ve lived in NY for over 20 years and spent a LOT of time in the park and our tour guide still showed me places and told me lots of facts and trivia about the park that I...read more didn’t know. He timed it perfectly so we saw sunset from Bow Bridge. I recommend highly.read less
The best way to tour Central Park All right, I'll admit it: Despite having been to NYC a few times, I had never visited Central Park. I mean, the place is huge, so where would I even start? Enter TripAdvisor and the many recommendations for Central Park...read more Sunset Tours. Matt was an excellent tour guide -- super knowledgeable about every aspect of the history of the park, and friendly to boot. There is so much ground (literally) to cover within a couple of hours, but Matt hits all the highlights, and you definitely get your steps for the day in at a nice clip of a pace, even with a pit stop for coffee at Tavern on the Green's takeout window. Highly recommended.read less
Wonderful! Our guide, was knowledgeable and friendly. I’ve been in Central Park many times but learned so much more about it: about how it got there and why; about the architecture and all the contributors; historical facts and interesting stories....read more Definitely would recommend this tour.read less